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Have a question about our flavors or ingredients?AtGOHAN Market, we take pride in the quality of every product we carry. As a Japanese-owned business, we are deeply committed to providing you with the same care, authenticity, and transparency we would offer our own families.Please feel free to reach out to us anytime athello@gohanmarket.com. Our team is always here to help you shop with confidence!⚠️ Important Note on Shipping & TemperaturesTo offer you a diverse selection of authentic Japanese products, some of our items are labeled for"refrigerated storage"per local import regulations, even though they are suitable for room-temperature display and storage in Japan.Please keep in mind that we cannot provide compensation or refunds for items (such as chocolates) that may melt or be affected by local weather and temperature fluctuations during shipping.We appreciate your understanding and hope you thoroughly enjoy your treats!California residents:Click here for Proposition 65 warning.